She brings more than 20 years of experience to the San Mateo, California-based company, having worked at organisations like Comcast, McDonald’s, the New York Transit Authority, and the US Department of State.
Before Freshworks, Bryant was founder and president of Bryant Consulting Group, where she helped Fortune 500 companies and government clients navigate DEI issues.
The company said that over the last year, it has improved diversity across all levels, with women and people of colour composing a majority of its recent leadership hires.
“Currently, 80% of the executive team are people of color and 20% are women,” Freshworks said in a statement. “The company has more than 1,300 women employees globally and recently issued a pledge to increase representation of women in its workforce to at least 40% by 2023.”
Commenting on her appointment, Bryant said she was impressed by Freshworks founder Girish Mathrubootham’s leadership during the pandemic, as the company went above and beyond to support a global team with innovative programs, no furloughs or massive layoffs, and vaccination assistance for our employees and their families in India.
“I’ve spent my career disrupting the way legacy organisations manage diversity and inclusion and it was clear right away that Freshworks is a kindred spirit in its approach to upending the status quo with a better way,” she said.
Mathrubootham said as much.
“Freshworks has been a global company since day one and we’ve long been committed to creating a diverse and inclusive workplace,” he said. “Now we are at a place where DEI merits a strategic leadership function of its own to ensure a holistic, integrated approach for global scale. Randi’s expertise from working with a wide variety of companies and governments will be invaluable for our DEI initiatives as we continue to grow.”